Benefits of Integrating Your NPS with Your CRM

“How likely are you to recommend us?” You’ve probably been asked this question each and every time you’ve purchased something. Word-of-mouth referrals are a top source of lead generation, particularly for service-oriented businesses like fitness centers and health clubs. This customer feedback is common in today’s competitive marketplace. One type of such feedback is Net […]

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Auditing the Tech Stack at Your Gym

What technology platforms will provide the best experience for your members and non-members? The Importance of a Technology Audit When was the last time you updated your club’s technology? Old systems aren’t just a waste of your team’s time and energy—they are also a nuisance for your client base. Too many disparate pieces of technology […]

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