What does CCPA Mean for the Fitness Industry?

Regulations are coming—what is your compliance plan? The General Data Protection Regulation (GDPR) launched May 25, 2018. This law raised the standards for businesses and how they manage their customers’ personal data. GDPR regulates data privacy for businesses in the European Union and companies that target customers in the EU. Effective January 1, 2020 the California Consumer […]

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Ask the Expert: Alexa & Google Voice for Health Clubs

Hey Google, what time is my cycle class? In 2017, about 13% of U.S. households owned a voice-activated smart speaker. That number is expected to rise to 55% of American households by 2022. The voice technology space is rapidly gaining more and more users as capabilities increase. Our CEO, Lindsey Leemis, recently sat down with […]

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HubSpot Pricing for Gyms & Health Clubs

How much is HubSpot? I get this question a lot. In an effort to be more customer-centric, HubSpot has simplified its pricing structure a bit… but, as of this writing, it is still fairly complicated. The goal of this article is to give you a HubSpot pricing overview that is simple and easy to understand. HubSpot – Pricing […]

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Are you Leaving Millions on the Table?

What is the first thing that comes to your mind when someone mentions “club membership”? Most people think of acquiring new customers. “What special or free offer can we make to entice prospects to convert?” This one-track mindset can not only sabotage your sales revenue but negatively affect your cultivation of members for long-term relationships. You could […]

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HubSpot CRM + SMS: Text Message Options for Gyms

Text Messaging for Gyms & Health Clubs A text message or SMS (short message service) is a highly engaging tool that membership teams can utilize for prospecting outreach. By integrating text messages into your CRM system, you can: see how many texts are being sent identify which membership reps are sending texts automate text messages […]

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General Overview for Setup – Salesforce & HubSpot

CRM Portal Setup When you first get a portal or account setup for either HubSpot or Salesforce, upon login it looks rather…bare ? (see the shocking results below!) Tada! (…WTH do I do with this?)   Even though it looks pretty empty, not to worry, it is part of the process. There is a lot […]

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